POLICIES
These are up to date copies of our Policies. If you require a printed copy, please ask at Reception.
Supersaurus Updated Details Form:
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CODES OF CONDUCT
These are up to date copies of our Codes of Conduct. If you require a printed copy, please ask at Reception.
FEEDBACK
To give you better and better services, we need your feedback.
Feedback can be compliments, comments or complaints.
We love to hear compliments. That means we are getting it right.
If you are happy, we are happy!
If you are not happy, tell us. We need to know how you feel. Help us to do better!
We remind you to consider our Client Code of Conduct - in particular please do not use rude or abusive language.
This is not productive and can make it harder to resolve concerns.
We will always listen and reply to complaints, as quickly as possible.
You can complain anonymously. If you don't leave your name, we can't reply to your complaint.
We will still try to make things better.